Website maintenance services
Website maintenance that covers the whole checklist
Every website needs the same work to stay secure, fast and accurate. Below is that work, how often it needs doing and what happens when it slips. Use it as your own checklist, or hand the whole list to us.
What every website needs, and how often
On a care plan, this whole list is ours. See how plans work.
Around the clock Uptime and health monitoring, so problems surface before customers find them.
Weekly Every week
- Apply core, plugin and theme updates after a backup
- Confirm backups ran and can be restored
- Submit each form and confirm it delivers
- Look over key pages on a phone
Monthly Every month
- Review traffic, sources and top pages
- Test page speed and fix slow pages
- Repair broken links and 404 errors
- Review security scans and login activity
Quarterly Every 3 months
- Refresh photos, services, team and prices
- Tune page titles and descriptions for search
- Remove unused plugins, themes and logins
- Check alt text, contrast and keyboard use
Yearly Every year
- Renew the domain and confirm auto-renew
- Confirm the SSL certificate renews
- Review the privacy policy and legal pages
- Audit content and plan design updates
What skipped maintenance costs a business
None of these announce themselves. Customers notice first.
Google flags the site as hacked
Infected sites can carry a "This site may be hacked" notice in search results, and browsers can block the page outright. Cleanup and review take time, and visitors do not wait.
Browsers call it Not Secure
When an SSL certificate lapses, browsers put a warning in front of every visitor, and contact and checkout forms stop feeling safe to use.
The domain expires
A lapsed domain takes the website and its email offline together, and an expired name can be registered by someone else.
Forms stop delivering
A plugin update or a change at the email provider can break a contact form without any error on screen. Leads simply stop arriving.
Pages slow down
Unused plugins, oversized images and outdated software add seconds to every load, and slow pages lose visitors and search rankings.
Information goes stale
Last year's hours, prices and staff photos make customers wonder whether the business is still open.
Hand the whole list to a team that has done it since 2010
Dedicated professionals on standby
Your site sits on secure systems our team can reach quickly, with every core file needed for an update. Standard changes take 48 to 72 hours.
Emergency availability
When a fix cannot wait, emergency work is available with quick turnaround, sometimes within a few hours.
Top-of-the-line server technology
Cloud servers that handle the integrations businesses rely on: Google Maps, YouTube, Stripe, PayPal, Flickr, Salesforce, WordPress and more.
The parts of maintenance that matter most to owners
Hosting & security
Firewalls, malware scanning, SSL and patched software. Hosting with us also means quicker access and faster turnaround on changes.
Website hostingBackups
Your website is a set of files and data. We back both up on a schedule and store copies off-site, ready to restore when something goes wrong.
Plans with backupsUpdates & changes
A new photo, a rewritten paragraph or a whole new page. Send it by email and it is live within days, checked twice.
Website updatingData tracking
Monthly reports in plain language: visitors, devices, locations, traffic sources and the pages that work hardest.
How reports fit a plan
Making a complex update as simple as sending an email
Companies come to us for ongoing website maintenance, and we are proud of that. Whether we built your website or it was transferred to us, a care plan keeps it online, protected and updated. Clients who host with us see the long-term benefit of regular updates and on-site SEO, and every one of them makes changes the same way: by sending an email.
View website care plansHi team, can you add our holiday hours to the homepage and swap in the new menu PDF?
Done. Both changes are live, and we checked the pages on desktop and mobile.
- Received
- Updated
- Checked twice
- Live
New offer
Free website transfers
No setup fees, no charges and no hourly billing to move your website to us when you start a new maintenance plan.
$0 to move your site to us
Get the offerOwners who stopped worrying about their websites
4.8 star rating on Google
Website UpKeep made some changes we found others were not able to make and they did it within 2 days! We were quoted a few weeks and double the costs by others.
Questions, answered
Website maintenance questions
Something we did not cover? Send us a note and a real person answers within one business day.
What is website maintenance?
It is the ongoing work that keeps a website secure, fast, accurate and visible: software updates, security monitoring, backups, content changes, SEO upkeep and fixing anything that breaks. Our checklist above shows how often each part needs doing.
How much time does website maintenance take?
For a typical small business site, the checklist adds up to a few hours a month, more when something goes wrong. That time is the main reason owners hand it to a team with a care plan.
Which platforms do you maintain?
WordPress, Squarespace, Wix, Weebly, GoDaddy, Joomla, Drupal and custom sites. We work with any website builder and any host.
How fast are changes made?
Standard changes are live within 48 to 72 hours. Emergency work is available on the plans that include it, with quick turnaround for urgent fixes.
Do I have to move my site to your hosting?
No. We maintain sites wherever they are hosted. Moving to our servers is free on a new care plan and makes updates faster, but it is your choice.
What does data tracking include?
A monthly report in plain language: visitors, where they came from, which devices they used and which pages worked, with month-over-month or year-over-year comparisons on request.
Hand us the checklist
We're excited to talk about your website. When you reach out, here is what happens next.
- 1A response in one business dayFrom a person on the team, not an autoresponder.
- 2A no-pressure reply on how we can helpA plan that fits, or a quote for the one-off fix.
- 35-star customer serviceNo spam and no solicitation, ever.